Ascendancy Business Systems (Conlfuo Global)

Confluo Global is a United States based technical advisory firm that strengthens the institutions responsible for economic development. We work with public agencies, quasi-public development organizations, chambers, and business support organizations to assess organizational readiness, redesign core processes, build internal staff capability, and design training that transfers skill rather than awareness. Where digital and artificial intelligence tools improve institutional throughput, we integrate them into the redesign and train staff to use them well. The practice is led by Dell Gines, PhD, CEcD, Chief Innovation Officer of the International Economic Development Council, the largest professional association for economic developers. He previously spent twelve years at the Federal Reserve Bank of Kansas City in community and economic development research and practice, and has trained more than 1,000 practitioners across 45 states. Our work sits at the intersection of institutional strengthening, digital transformation, and micro, small and medium enterprise ecosystem development. Core competencies Institutional readiness assessment and organizational capacity roadmapping Business process and workflow redesign for public and quasi-public agencies Staff capability building and technical training design Curriculum development and instructional design for adult professional learners MSME and entrepreneurship ecosystem strategy Digital and AI tool integration within existing institutional workflows Applied research, evaluation, and practitioner-facing knowledge products Differentiators Leadership at the executive level of the largest professional association in the field, paired with central bank research background Methodology built for institutions with constrained budgets and non-technical staff, which describes most development agencies in the region Tool-agnostic design, so capability survives platform and technology change Delivery model proven at scale across diverse regional and institutional contexts

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