CT Outsourcing Services

CT Outsourcing Services is your BPO/KPO partner in ejecuting your monthly KPIs, while maintaing costs extremelly low. Onsite Management support, decision making, strategic development, Key account management. We play a hands-on role in dealing with specific issues and challenges that arise. BPO Services: 1-Inbound/Outbound calls 2-Customer Service 3-Appointment setting 4-Live Transfers 5-Cold calling 6-Sales KPO Services: 1-CRM Management 2-Collections 3-Back Office 4-Web programming (MYSQL, Joomla, PHP) 5-Web design 6-Data entry Advantages: • Dedicated dialer • Easy campaign set up • Experienced Agents • Professional Staff • Low costs • Bilingual Agents (English and Spanish) • Neutral accents • Voip integration • Redundancy • FTP recording storage