Design and Implementation of an Electronic Permitting System and One-Stop Shop

The consulting services include the following activities to be implemented over a12-month period:

 

• Mapping and assessing the efficiency of current business processes across all agencies having responsibility for Dealing with Construction Permits;
• Developing options for reengineering and digitizing the business processes, including specifications and other details of hardware and software requirements for each option; 
• Developing a detailed work plan and budget for designing, installing, rolling out (including change management, system testing, user and systems maintenance training), and the initial maintenance (for 1 year) of an Electronic Permitting System and One-Stop Shop; 
• Developing a system that will be able to receive and account for electronic payments;
• Designing system to allow it to receive digitally signed documents;
• Developing a system / customization of existing off the shelf software for electronic permitting of development application, testing and installation to be included;
• Training staff of the approval agencies, end-users, and information technology professionals who will be responsible for maintaining the system; and 
• Managing communications to engage and secure the ownership of key stakeholders;
• Leveraging existing platform operated by the Government of Antigua & Barbuda.

For more information, please consult the original publication contracted by the contractor