Design of a robotization methodology and support in structuring an environment and a workforce capable of leading the governance, implementation, operation, maintenance and effective evolution

Request for submission of Expression of Interest No. 001/2020 for the provision of information services specialized consultancy for the design of a robotization methodology and support in structuring an environment and a workforce capable of conducting governance, implementation, operation, maintenance and effective evolution of RPA - Robotic Process Automation technology in the automation of routine activities.

Inter-American Development Bank - IDB and proposes to use part of these funds to make payments of eligible expenses due to the Support Program for the Management and Integration of Tax Authorities in Brazil - PROFISCO / SP for contracting consultancy services aimed at the design and implementation of a robotization model that includes short and medium range robotic automation objectives in a long-term sustainable scenario.

The model must combine innovation and tradition, incorporating the automation of business processes with RPA (Robotic Process Automation - Robotic Process Automation) in organizational bureaucracy, both at the strategic level with the understanding of the processes and their specifications, as well as at the operational level with development, implementation and operation of automations. The solution must incorporate the provision of sufficient RPA tool licenses to enable the operation and strategic consolidation of the model.